Data Protection Policy

This document (“Policy”) applies to all personal data collected by Lucky-Draw.sg and all its related companies (collectively referred to herein as “Lucky-Draw.sg”, “us”, “we” or “our”).

The purpose of this Policy is to inform you of how Lucky-Draw.sg manages Personal Data which is subject to the personal data protection principles under the Singapore Personal Data Protection Act (No. 26 of 2012) (“the Act”) or similar personal data protection principles applicable to companies which provide company formation and administration services.

By interacting with us, submitting information to use, or signing up for any products and services offered by us, you agree and consent to Lucky-Draw.sg, as well as our authorised representatives and/or agents collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to Lucky-Draw.sg’s authorised service providers and relevant third parties in the manner set forth in this Policy.

This Policy supplements but does not supersede nor replace any other consents you may have previously provided to Lucky-Draw.sg in respect of your Personal Data, and your consents herein are additional to any rights which Lucky-Draw.sg may have at law to collect, use or disclose your Personal Data.

Lucky-Draw.sg may from time to time update this Policy to ensure that this Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Policy as updated from time to time on our website https://www.lucky-draw.sg/data-protection-policy.html.

1. Personal Data 

2. Collection of Personal Data

2.1.1 when you submit any forms relating to any of our products and services

2.1.2 when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our services;

2.1.3 when you interact with our staff, for example, via telephone calls, letters, face-to-face meetings, social media platforms and emails;

2.1.4 when you interact with us via any of our websites or use services on any of our websites;

2.1.5 when you request that we contact you or request that you be included in an email or other mailing list;

2.1.6 when you respond to our promotions, initiatives or to any request for additional Personal Data;

2.1.7 when your images are captured by us via CCTV cameras while you are within our premises, or via photographs or videos taken by us or our representatives when you attend events at our premises;

2.1.8 when you are contacted by, and respond to, our marketing representatives;

2.1.9 when we receive references from business partners and third parties, for example, where you have been referred by them;

2.1.10 when you engage us through any social media on the Internet and on the social media itself;

2.1.11 when we seek information from third parties about you in connection with the products and services you have applied for; and/or

2.1.12 when you submit your Personal Data to us for any other reason.

3. Purposes for Collection, Use and Disclosure of Your Personal Data

3.1.1 responding to your queries, feedback and requests;

3.1.2 verifying your identity and processing payments;

3.1.3 managing the administrative and business operations of Lucky-Draw.sg and complying with internal policies and procedures;

3.1.4 providing updates and other communications on developments relating to Lucky-Draw.sg;

3.1.5 facilitating business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving Lucky-Draw.sg;

3.1.6 matching any Personal Data held which relates to you for any of the purposes listed herein;

3.1.7 preventing, detecting and investigating crime and analysing and managing commercial risks;

3.1.8 facilities management (including but not limited to maintaining the security of our premises);

3.1.9 managing the safety and security of our premises and services (including but not limited to carrying out CCTV surveillance);

3.1.10 in connection with any claims, actions or proceedings (including but not limited to drafting and reviewing documents, transaction documentation, obtaining legal advice, and facilitating dispute resolution), and/or protecting and enforcing our contractual and legal rights and obligations;

3.1.11 conducting investigations relating to disputes, billing or fraud;

3.1.12 managing and preparing reports on incidents and accidents;

3.1.13 meeting or complying with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which have jurisdiction over Lucky-Draw.sg (including but not limited to responding to regulatory complaints, disclosing to regulatory bodies and conducting audit checks, due diligence and investigations);

3.1.14 financial reporting, regulatory reporting, management reporting, risk management, audit and record keeping purposes;

3.1.15 project management;

3.1.16 providing media announcements and responses; and/or

3.1.17 any other purpose reasonably related to the aforesaid.

3.2.1 If you are a client of Lucky-Draw.sg:

3.2.1.1 assessing and processing any applications or requests made by you for products and services offered by Lucky-Draw.sg, including domain services, hosting services, IT infrastructure services and web solutions;

3.2.1.2 requesting feedback or participation in surveys, as well as conducting market research and/or analysis for statistical, profiling or other purposes for us to review, develop and improve the quality of our products and services;

3.2.1.3 facilitating the continuation or termination of the relationship and the provision of services to you in accordance with the mandate that you have agreed with us;

3.2.1.4 client relationship management, including sending information relating to our services and business, services offered by third parties, event invitations, newsletters or publications;

3.2.1.5 archival management (including but not limited to warehouse storage and retrievals); and/or

3.2.1.6 any other purpose reasonably related to the aforesaid.

3.2.2 If you are an existing employee of Lucky-Draw.sg:

3.2.2.1 providing remuneration, reviewing salaries and bonuses, conducting salary benchmarking reviews, appraisals and evaluation;

3.2.2.2 staff orientation and entry processing;

3.2.2.3 administrative and support processes relating to your employment, including its management and termination, as well as staff benefits, including manpower, business continuity and logistics management or support, processing expense claims, medical insurance applications, medical services, leave administration, training, learning and talent development, and planning and organising corporate events;

3.2.2.4 providing you with tools and/or facilities to enable or facilitate the performance of your duties;

3.2.2.5 compiling and publishing internal directories and emergency contact lists for business continuity;

3.2.2.6 conducting analytics and research for human resource planning and management, and for us to review, develop, optimise and improve work-related practices, environment and productivity;

3.2.2.7 administering cessation or termination processes; and/or

3.2.2.8 any other purpose reasonably related to the aforesaid.

3.2.3 If you submit an application to us as a candidate for an employment position:

3.2.3.1 managing and verifying your application;

3.2.3.2 performing background checks, and verifying all your employment details and qualifications;

3.2.3.3 providing or obtaining employee references and for background screening;

3.2.3.4 assessing your suitability for the position applied for; and/or

3.2.3.5 any other purposes relating to any of the above.

3.2.4 If you do not interact with us in the manners specified above, we may collect, use and/or disclose your Personal Data for the following purposes, in accordance with the Act:

3.2.4.1 the purposes for which we have specifically obtained your consent; and/or

3.2.4.2 the purposes for which you have provided your Personal Data to us.

4. Disclosure of Personal Data

4.1.1 our existing or future related companies;

4.1.2 agents, contractors or third party service providers who provide operational services to Lucky-Draw.sg, such as courier services, telecommunications, information technology, payment, printing, technical services, training, market research, call centre, security, employee recognition, storage and archival or other services to Lucky-Draw.sg;

4.1.3 any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving Lucky-Draw.sg;

4.1.4 banks, financial institutions, credit card companies and their respective service providers;

4.1.5 in the event of default or disputes, any debt collection agencies or dispute resolution centres (whether in Singapore or otherwise);

4.1.6 any liquidator, receiver, official assignee/trustee, judicial manager or any other person appointed under or pursuant to any applicable law or court order in connection with the bankruptcy, liquidation, winding up, judicial management or any other analogous process in respect of any individual, company or business;

4.1.7 our professional advisors such as consultants, auditors and lawyers;

4.1.8 any judicial, administrative or regulatory body, any government or public agency, statutory boards or authorities or law enforcement bodies or any agents thereof, having jurisdiction over Lucky-Draw.sg; and/or

4.1.9 any other person in connection with the purposes set forth above.

5. Retention of Personal Data

6. Use of Cookies

7. Data Security

8. Links to Other Websites

9. Contacting Us

9.1.1 have any questions or feedback relating to your Personal Data or our Policy;

9.1.2 would like to withdraw your consent to any use of your Personal Data as set out in this Policy; or

9.1.3 would like to obtain access and make corrections to your Personal Data records,

10. Governing Law

Updated on 01 February 2021 17:00